As advertised on our Amazon listings, The ProDental 3-in-1 Mouth Guards have a 30 day money back guarantee and the ProDental Thin & Trim Ultra Comfort™ Dental Guards have a 90 day money back guarantee. But now we are offering a 6 month extended warranty and money back guarantee on both products.
To register for the FREE 6 month extended warranty and money back guarantee on either product (effective from the date of purchase) just send an email to support@mkcproducts.com with “Extended Warranty Request” in the subject line. In the body of the email include the full name that the Amazon order was placed under and your 17 digit Amazon order number.
As mentioned, there is no cost involved in registering for the Extended Warranty but to have it activated we must have your request submitted by email with the above information. During the 6 month Extended Warranty, free replacements are provided if there is a molding or fitting problem or if the mouth guard wears out due to severe grinding or clenching. Just send an email to support@mkcproducts.com with your Amazon order number requesting the free replacement(s). If the mouth guard has worn thru please include a photo showing the base (outside bottom) of the mouth guard.
In the event that you need to return your mouth guard order (even if it is within the 30 day return period allowed by Amazon), please contact us at support@mkcproducts.com and we will process your return and refund directly through our Amazon seller account.